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Frequently Asked Questions
 1. How much does a Babysite cost?
 2. What features does a Babysite include?
 3. How many pictures can my babysite hold?
 4. Do I need any programming skills to create my Babysite?
 5. What will be my Babysite Web Address?
 6. How do I pay for my Babysite?
 7. Can I buy a gift certificate for someone?
 8. How do I load photos and video clips to my Babysite?
 9. Can I password protect my Babysite?
 10. How often can I make changes to my Babysite?
 11. When will my Babysite be available?
 12. How long is a Babysite membership?
 13. What image formats does Babysites support?
 14. Why am I not able to upload GIF image files?
 15. What video formats does Babysites support?
 16. What audio formats does Babysites support?
 17. How do I buy a Personalized Domain Name?
 18. How do I buy Additional Storage for my Babysite?
 19. What photo formats can I use with the Shutterfly service?
 20. What photo resolutions do I need to upload for high-quality prints?
 21. What is a Keepsake CD?
 22. How can I order a Keepsake CD?

 1. How much does a Babysite cost?
 
  • Basic Babysite - FREE membership for the basic features.
  • Premium Babysite - $34.95 USD for 1 year membership, that's less than $3.00 USD per month.
 2. What features does a Babysite include?
 You can share your baby's journal, photos, video, sound clips, growthchart and more. See our Features for a complete listing.
 3. How many pictures can my babysite hold?
 
  • Basic Members can store up to 100 photos.
  • Premium Members can store up to 2000 photos. If video and audio clips are uploaded, the number of maximum photos will decrease until the member reaches their storage limit.

    Note: We resize your large photos to display better on the web. This saves you space and allows easier viewing for your loved ones.

 4. Do I need any programming skills to maintain my Babysite?
 Absolutely not. If you can complete an order on Amazon or use an Internet based email, then you can create and maintain your Babysite.
We've developed an easy to use Site Manager that steps you through the maintenance of your Babysite.
 5. What will be my Babysite Web Address?
 Your site will be: www.babysites.com/sites/YOU
(example: www.babysites.com/sites/dalton/)
Personalized domains (www.dalton.com), if available, can be purchased for an additional $25 USD/year.
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 6. How do I pay for my Babysite?
 You can pay with Visa or Mastercard through our online order process. We use Verisign secured servers to process our orders.
 7. Can I buy a gift certificate for someone?
 Absolutely. When completing your purchase, just click the "Give as Gift" button for the Babysite Package and our Order Wizard will walk you through the purchase.
 8. How do I load photos and video clips to my Babysite?
 It's quite simple. We have an upload utility in our Site Manager that allows you to load photos, video clips or audio clips from your computer to your babysite. See How it Works for complete instructions.
 9. Can I password protect my Babysite?
 Definitely. We give you the option to secure your Babysite. "Update Site Access" is located on your Site Manager under Preferences.
 10. How often can I make changes to my Babysite?
 As much as you'd like and as frequently as you like. The Site Manager allows you to control the content and look of your Babysite.
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 11. When will my Babysite be available?
 Within minutes of completing your registration or purchase. Once you've completed the Order Wizard, your Babysite will be up and running. You can add content immediately.
 12. How long is a Babysite membership?
 Our Premium membership is valid for 1 year. Upon expiration of your membership, you have the option to renew or cancel.
 13. What image formats does Babysites support?
 We support image files in the following formats: JPG, PNG, and BMP.
 14. Why am I not able to upload GIF image files?
 Usually, image files for photos are meant to be at a higher resolution, GIF image files have lower resolution and are generally meant for clipart and smaller images.
 15. What video formats does Babysites support?
 We support video files in the following formats: MPG, MOV, WMV, AVI and MP4.
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 16. What audio formats does Babysites support?
 We support audio files in the following formats: WMA, AU, and MP3.
 17. How do I buy a Personalized Domain Name?
 You can buy your personalized domain in Site Manager once you are a member.
 18. How do I buy Additional Storage for my Babysite?
 As a Premium Member, you can buy additional storage within Site Manager. All Storage Upgrades are one time charges.
  • Additional 50MB - $10.00 USD/year
  • Additional 100MB - $17.00 USD/year
 19. What photo formats can I use with the Shutterfly service?
 To use the Shutterfly service, only JPG photos will be available for high-quality prints.
 20. What photo resolutions do I need to upload for high-quality prints?
 
Image Resolution Maximum print size
less than 640 x 480Only wallet-size prints recommended
640 x 480Absolute minimum resolution for 4x6
(results will vary)
1024 x 768Minimum recommended resolution for 4x6
1152 x 864Minimum recommended resolution for 5x7
1600 x 1200Minimum recommended resolution for 8x10 or larger
 21. What is a Keepsake CD?
 A Keepsake CD is a snapshot of your babysite at the time we create the CD. The Keepsake CD has the same look and feel as your online babysite except all the babysite content (e.g. photos, journals, guestbook, etc.) are located on the CD.

You use an Internet Browser to view the Keepsake CD and you're not required to be connected to the Internet to view the babysite content.

 22. How can I order a Keepsake CD?
 To order a Keepsake CD, login to Site Manager and click the 'Buy Keepsake CD' link. The CDs are $15 USD/copy + shipping. It can take 3 - 4 weeks to process and ship your Keepsake CD orders.

It is recommended that you do not modify your Babysite until you've received and reviewed your Keepsake CD. For additional questions, contact support@babysites.com

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